An all-in-one handheld tester for troubleshooting Ethernet and Wi-Fi networks plus services as well as for validating path performance. The one-button AutoTest mimics the end-user experience and identifies the root cause of common problems in minutes, or proves that the network is not to blame. End-to-end wired and Wi-Fi performance tests validate SLA compliance and ensure infrastructure readiness for application delivery. Automated discovery reveals device location, key attributes, connection paths, and problems. Dual copper and fiber optic ports simplify inline packet capture and VoIP monitoring. The companion cloud service facilitates long-term monitoring of network health, troubleshooting of intermittent problems and remote management. Includes 10/100/1000 Mbps copper/fiber test module, OneTouch mainframe, two 1G SX SFP fiber transceivers, SD card, frame carry strap, hand strap, AC adapter and line cord, USB flash drive, WireView #1-6, RJ45 patch cable and coupler, carrying case, getting started guide, and resource CD with users manual.